Help & Resources

From frequently asked questions to informative guides, we have it all.

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FAQs

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Delivery
Information

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How will my
stairs arrive?

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Rules
& Regulations

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Measuring
Your Stairs

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Staircase
Terminology

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Fitting Guide

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Stair Builder
User Guide

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Staircase Terminology

(1) Newel Cap

Decorative cap that sits on top of the newel post

(2) Handrail

Handrails are the timber capping used to house the staircase spindles. These can also be used against the walls carried by metal brackets etc. Commonly used between newel posts.

(3) Newel Post

A large post that holds the handrail, usually 90x90mm, can be either left at full height, or cut short for a newel turning to fit into.

(4) Spindle

These go between the handrail and base rail, acting as a safety feature, to stop you falling through. Usually these come in 41mm x 41mm, but also available in 32mm x 32mm – various styles available.

(5) Base Rail

The timber base plate used to house staircase spindles.

(6) Tread

commonly referred to as a step, the piece of timber you step upon when using a staircase.

(7) Stringer

The structural component that houses the staircase treads and risers. We supply 32mm thick stringers.

(8) Riser

The vertical component between each tread. This helps support the tread.

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stair

Going

The individual going is the dimension taken from face of riser to face of riser. The rise is the vertical measurement taken from the top of the tread to top of the next tread.

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Nosing

The staircase nosing is the front part of the staircase tread that overlaps the staircase riser face. It is usually rounded, this is for both aesthetic reasons and carpet fitting as it stops the carpet splitting on the edge.